Contact Us

We’re here to help with anything you may need — from order queries to product details. You may reach us using the form below or through our live chat. Our team responds within 24–48 hours on business days.

Customer Care

At Rosemont & Co, we are committed to offering a friendly, reliable and transparent service. For direct communication, you may email us at customerservices@rosemont.store.

Business Correspondence Address

Rosemont & Co, Customer Services Department, Office 162826, PO Box 7169, Poole, BH15 9EL, United Kingdom

Business Hours (UK Time)

Monday 11:00am – 10:00pm Tuesday 11:00am – 10:00pm Wednesday 11:00am – 10:00pm Thursday 11:00am – 10:00pm Friday 11:00am – 10:00pm Saturday 11:00am – 5:00pm Sunday - Closed

Response Times

We reply to all enquiries within 24–48 hours on business days. Messages sent on weekends or bank holidays are answered the next working day.

Newsletter

Join our newsletter for updates on new collections, exclusive offers and curated inspiration. Enter your email at the bottom of this page.

Helpful Links

Find quick answers on our key pages: Shipping Information, Returns & Refunds, or FAQs. If you still need help, you can contact us by email or via the live chat available on our website — we’ll be glad to assist.

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  • Timeless collections